Shipping & Delivery

Can I cancel my order after I've made a purchase?

If you make a request within12 hours after purchasing, we'll cancel it and make a full refund. If your order was already shipped, a returns process is required.

Is the shipping free?

It’s absolutely free on all orders. Fill your cart and enjoy the perks of free worldwide shipping.

What is the delivery time?
  • United States: 8-14 business days
  • Australia: 8-14 business days
  • Canada: 8-14 business days
  • New Zealand: 8-14 business days
  • United Kingdom: 8-14 business days
  • Ireland: 8-14 business days

As for other world regions, it can take 10-14 business days, depending on your location.

Once your order has passed the required checks and been marked for shipping, you will receive an email with the shipment tracking number. For additional information about your package, don't hesitate to get in touch with our customer support service

How long does the handling process take?
Our handling time takes up to 3 business days. Then the orders are handed over to our shipping partners: USPS, UPS, DHL, FedEx, Australia Post, Canada Post, or New Zealand Post, depending on your location and the fastest available service.

How do I track my order?
We will email you the corresponding delivery information as soon as we send the package. You can track your parcel by clicking on the "View your order" link.

Where do you ship from?
We are glad to bring our customers great value and service. That’s why we ship from our warehouses around the world depending on the quickest route and stock available.

Why is my order being shipped in different packages?
If you place an order containing multiple products, each may be shipped from a different international warehouse, depending on availability and the quickest delivery time. If a toy is popular and on backorder, we might send packages separately and at different times to deliver the ones available as soon as possible. 

Lost or stolen orders
Baby Bubble Store accepts no responsibility for lost or stolen items that have been confirmed as successfully delivered by the courier. The company does not reimburse or replace orders that have been confirmed as delivered by the courier and are reported lost or stolen.

Have more questions?
Please contact us here.

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