Contact Us


Before email us, please read below:
  • Orders take 8-14 business days to be deliveredPlease refer to our shipping policy on our Shipping & Delivery page;
  • If your order status is IN TRANSIT it means that your order is on its way, even if status keep the same for a couple of days, please be patient;  
  • Orders CANNOT be canceled while is on its way. If you changed your mind, please wait to receive your order and then return to us;
  • If you're looking for an update on your order, you can enter your tracking ID or Order Number on the Order Tracking page;
  • If you're enquiring for return or refund CLICK HERE and follow the steps. 
  • If you haven't received any confirmation or tracking number please check your email spam folder. These are automatically generated, everybody gets one.
  • For cancellations or changes, you may email us within 12 HOURS (only) after you place your order and rest assured that you will be accommodated.

We usually respond to your requests within 3 business days. Opening hours: Monday to Friday: from 9am to 5pm.

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