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Shipping & Delivery

When happens after placing my order?

You will receive an order confirmation to your provided email address. Please check your junk mail if you have trouble finding it in inbox. 

All orders will be dispatched from our warehouse within 1-3 business days. In peak periods please allow for up to 5 business days for dispatch.

What happens if I entered the wrong address?

If you see any mistakes in the address you submitted, please send us an email immediately with a title 'URGENT' so we can correct it before being shipped out. If a package fails to deliver due to 'insufficient address' unfortunately we cannot offer any compensation for that matter. 

How do I track my order? 

You will receive a shipping confirmation e-mail and tracking number once your products are shipped - Tracking can take between 2 – 4 days to update so please be patient.

When will I receive my order?

Here are our current average delivery time to the following countries:

 Countries  Shipping Method Shipping Time (Est)
United States Standard 6-14 Working Days
United Kingdom Standard 5-10 Working Days
Australia Standard 7-14 Working Days
Canada Standard 7-16 Working Days
Rest Of The World Standard 8-16 Working Days

 

If your order isn't received after 7 weeks, please contact us via the support button in the bottom right hand corner (or email us at contact@babybubblestore.com) and we will contact our suppliers and investigate the matter to resolve any potential issues.

Our people continue to work tirelessly under difficult circumstances, so we’re asking everyone to be kind and treat our dedicated customer service staff with the courtesy and respect they deserve. Aggressive and abusive behaviour towards our people will not be tolerated. Thank you for your support and patience.

Where will my package ship from?

We are a small business, however we work with a logistic partner in Asia/Europe/US to be able to ship to multiple countries at an affordable rate. This allows us to provide our customers with a great price point.  

Lost or stolen orders

Baby Bubble Store accepts no responsibility for lost or stolen items that have been confirmed as successfully delivered by the courier. The company does not reimburse or replace orders that have been confirmed as delivered by the courier and are reported lost or stolen.

Have more questions?

If you have any questions unanswered, please email us at contact@babybubblestore.com

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